CASE PROCESSING PROCEDURES; COMPLAINT – Request for Deferral to Arbitration
Single Topic for Decision 0204E
Full Decision Text (click on the link to view): Full Text
1103.11000 – Request for Deferral to Arbitration
Where there is no language in the contract which will resolve the underlying dispute, deferral to grievance machinery is inappropriate. The aggrieved conduct must be "prohibited by the provisions of the agreement" and the arbitration clause must "cover the matter at issue;" pp. 6-11.