EMPLOYER REFUSAL TO BARGAIN IN GOOD FAITH; DEFENSES – Past Practice; Maintenance of Status Quo

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No unilateral change shown even if overall number of interviews scheduled per day per employee was increased pursuant to federal regulations because there was no showing of a change in workload; nor was there a showing that new tasks were to be performed; pp. 23-24, proposed dec. No unilateral change because no showing that employer's actions altered the status quo. Specifically, CSEA failed to show that there was a uniform practice of assigning a specific number of Det interviews per day to each EPR. Instead, the evidence revealed that there were vraiations among employees in a single office and variations among offices; pp. 23-24, proposed dec. An increase from approximately 12 interviews per day to 14 did not constitute a change in "quality and kind" under Oakland. constitute a change in "quality and kind" under Oakland.